Contact information

Contact qixzor™

Questions about an ergonomic office chair order, a delivery or an after-sales request are handled by the team that operates qixzor.com. Reaching us by email means your message is matched directly to your order record.

Support channels

  • Email: service@qixzor.com — the fastest route for order changes, delivery questions and claims.
  • Telephone: 00852-3190874 — answered during 10:00–17:00 (UTC-7).
  • Support hours: 10:00–17:00 (UTC-7). Messages received outside these hours are handled on the next open day.

Registered address

Xiasha (Hebei) Technology Co., Ltd.
No. 1639, 1st Floor, Building F, Zhongchu Square, 198 Zhonghua North Street, Dongjiao Subdistrict, Xinhua District, Shijiazhuang City, Hebei Province

Store ownership

qixzor.com is owned and operated by Xiasha (Hebei) Technology Co., Ltd.. Store owner: 任岩. Product category: ergonomic office chair.

Before you contact us

To keep the exchange to a single reply, please include:

  • the order number from your confirmation email;
  • the email address used at checkout;
  • the chair model and, if relevant, the part concerned;
  • photos or a short clip for damage, defect or missing-part claims.

How your message is handled

  1. Received and logged against your order.
  2. Order status, payment state and dispatch details checked.
  3. A concrete reply sent with the next step: replacement, refund, tracking update or technical guidance.
  4. Open cases stay with one handler until closed, and are escalated to the store owner where needed.

We will never ask for your full card number, CVV code or account password by email or phone. If you receive such a request, do not reply — forward it to service@qixzor.com.